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Etiquette and Courtesy in Moscow Business

Category : | Sub Category : Posted on 2025-11-03 22:25:23


Etiquette and Courtesy in Moscow Business

When doing Business in Moscow, it is important to pay attention to etiquette and courtesy to ensure successful interactions with local colleagues and partners. Observing cultural norms and practices can go a long way in building relationships and conducting business effectively in the Russian capital. Here are some key points to keep in mind when navigating the business landscape in Moscow: 1. Greetings: When meeting someone for the first time in a business setting, a firm handshake is the customary way to greet them. It is also common to address the person using their title and last name, followed by their patronymic (a name derived from their father's first name) for a more formal touch. 2. Dress Code: In Moscow business settings, the dress code tends to be more formal compared to some Western countries. Men typically wear suits and ties, while women opt for conservative and professional attire. It is essential to dress well and present yourself in a polished manner to make a positive impression. 3. Business Card Etiquette: Exchanging business cards is a common practice in Russian business culture. When presenting your card to someone, make sure to use both hands as a sign of respect. Take the time to study the card you receive before putting it away, as this demonstrates attentiveness and respect. 4. Communication Style: Russians appreciate direct and assertive communication in business dealings. It is important to be clear and concise in your communication, avoiding ambiguity or beating around the bush. Additionally, maintaining eye contact during conversations is seen as a sign of confidence and sincerity. 5. Punctuality: Punctuality is highly valued in Russian business culture, so make sure to arrive on time for meetings and appointments. Being late without a valid excuse can be seen as disrespectful and unprofessional. If you anticipate being delayed, it is polite to inform the other party as soon as possible. 6. Business Meetings: Meetings in Moscow are typically formal affairs, starting with small talk before diving into business discussions. It is essential to show respect for seniority and hierarchy within the organization, addressing the most senior person in the room first. Avoid interrupting others while they are speaking and wait for your turn to contribute. 7. Dining Etiquette: Business meals are common in Moscow, and it is essential to familiarize yourself with dining etiquette to navigate these situations smoothly. Table manners are important, with the host typically leading the meal and making toasts throughout the dinner. It is customary to reciprocate the toasts and show appreciation for the hospitality. 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